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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelia flowers Byington

June 20, 2025

5  out of  5
rating by Angelia flowers Byington
"Shuree is amazing!!!! Probably the best insurance agent I’ve ever worked with in my life. She gets stuff done and does exactly what she’s supposed to do and I love that."
We responded:
"Awe thank you!!! It is truly my pleasure to make sure our customers are happy and well taken care of! "
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Jacob Bradford

June 20, 2025

5  out of  5
rating by Jacob Bradford
"This has been the easiest to work with best coverage and priced insurance I have ever had"
We responded:
"Thanks Jacob! We try our best to make it easy on you! Don't hesitate to reach out if you need anything!"
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Tracy Mccafferty

June 20, 2025

5  out of  5
rating by Tracy Mccafferty
"They are very friendly and very helpful"
We responded:
"Thanks Tracy...friendly and helpful is what we strive for! Im so thankful for your business and your review!"
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anna lutton

June 18, 2025

5  out of  5
rating by anna lutton
"I am very pleased with the auto and rental insurance I have through Shuree Hix State Farm. Getting everything set up was fast and easy, thanks to Tara (MVP!). What impresses me most is how responsive and supportive their customer service is. They’re always available to help and break down my policy in a nutshell. . It’s a great feeling knowing both my car and rental home are protected by a company I can trust. I highly recommend Shuree Hix State Farm Insurance for anyone looking for reliable coverage and excellent service."
We responded:
"Tara is definitely an MVP!!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Samson Abiola Olaniyi

June 18, 2025

5  out of  5
rating by Samson Abiola Olaniyi
"Very nice individual, who listens and always willing to help. Glad to have my insurance with State Farm and thanks to Shuree for always being supportive."
We responded:
"Thank you Samson! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Lee Harrison

June 18, 2025

5  out of  5
rating by Lee Harrison
"They did a great job helping me!!!!"
We responded:
"Thank you Lee! We love getting to help you! "
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Lukas Buller

June 18, 2025

5  out of  5
rating by Lukas Buller
"I worked with Tara Poslick today and couldn’t be happier. She answered all of my questions quickly and efficiently. She was very polite and transparent about any issues that arose. Tara is saving my wife and I a lot of heartache and stress by moving us to State Farm for our home and auto insurance. I can’t recommend talking with Tara enough."
We responded:
"So glad to hear that Tara was able to help walk you through the process of switching over to State Farm! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Elizabeth Reading

June 18, 2025

5  out of  5
rating by Elizabeth Reading
"Everyone is always the absolute best, patient, and kindest here. They always help me with my questions and offer great advice on what to do. The front desk lady, Tammy, is an absolute angel (as is everyone here!) Definitely recommend"
We responded:
"Tammy is such a blessing to our team! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Tishlyn Thresher

June 18, 2025

5  out of  5
rating by Tishlyn Thresher
"Tammy was kind and very helpful in fixing my policy quickly!"
We responded:
"Thank you for the kind review! Tammy is a rockstar and we are so glad that you received such great service from her! Please let us know if there is ever anything we can do to help you!"
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Donna Price

June 17, 2025

5  out of  5
rating by Donna Price
"She is awesome person and a good person also she will be a great person the job she gets things done and good at it."
We responded:
"Thank you Donna! We appreciate your business and your 5 Star review!"
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Steve Woodward

June 9, 2025

5  out of  5
rating by Steve Woodward
"During a recent in-office visit at the Shuree Hix STATE FARM INSURANCE agency in Enid Oklahoma, I found the staff to be very friendly, exceptionally courteous, & quite knowledgeable as related to the resolution of my inquiry(ies). As always in the past, Tammy [at the main desk] was very congenial & helpful with respect to initial inquiries. Subsequently, she expediently got me in to see Michael who ultimately did a FANTASTIC job addressing my specific inquiries, educating me as to some of the nuances of the Industry, & ultimately, aided me in making informed decisions as related to making some contemplated Policy modifications."
We responded:
"Awe Steve I think you are referring to Tammy! Thank you for the great review…Tammy is wonderful!"
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William Cantrell

February 20, 2025

5  out of  5
rating by William Cantrell
"Michael's customer service is top notch. Besides getting the best deal in town. He made me feel welcomed and wanted as a customer. I definitely recommend."
We responded:
"Michael is amazing! Thank you for your positive feedback William!"
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Melissa Chrisco

January 27, 2025

5  out of  5
rating by Melissa Chrisco
"I highly recommend Shuree Hix for all your home and auto insurance needs! She saved me approximately $3,000 a year in homeowners insurance! So to say I am happy is an under statement! Thank you Shuree and State Farm!"
We responded:
"Thank you so much for the great review Melissa! I was so happy when another great customer referred you to me! We hope to continue to give you the great service you deserve! "
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Justin Williams

January 21, 2025

5  out of  5
rating by Justin Williams
"Excellent service"
We responded:
"Thanks Justin! "
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Chandra Rogers

January 20, 2025

5  out of  5
rating by Chandra Rogers
"Highly recommend to anyone needing Insurance! Michael was very professional and helpful. He answered all of my questions and made things easy for me to understand while helping me get the best coverage! His customer service is exceptional!"
We responded:
"Thank you Chandra! We are so happy that Michael has joined our team and even more happy that he was able to make sure you understood your coverages and had all of your questions answered!"
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lynne Lakes

January 13, 2025

1  out of  5
rating by lynne Lakes
"I called and let them know i moved and to change the address on my renters insurance. The bill showed my new address so I thought it was all good. Until 5 months later i was looking through the pages and saw physical address was still my old address. I couldnt beleive it. I emailed them and heard nothing back, i texted them heard nothing back I called but could not speak to Shuree Hix she was either not in the office yet or they would say shes not in today. Her office says i changed the MAILING address myself online and they dont have a lease agreement. That may be but I called them to change the physical address,I TOLD THEM I MOVED AND GAVE THEM MY ADDRESS. My bill showed my new address so I thought all was good but you had to look deeper to see where it said physical address how stupid. I was assured the premium would stay the same and it did. they never asked for a lease agreement. I said i will give you one they said no and you arent getting any money back and your policy is canceled as of the 9th. Well ive paid thru the 9th of next month, what about that money? So i insured someone elses property while i was uninsured and they wont take any of the fault. Good thing my house didnt burn down. They sure answered me when i was inquiring about insurance through them but when I wanted to cancel it was krickets.. They stole from me and I have nothing nice to say about this incompetent, fraudulant company. Look at yalls papers is all im saying,make sure they are in order, they are sneaky."
We responded:
"I’m really sorry that you feel you had an unpleasant experience. You did change the mailing address online and we were never told to re-write your renters policy until last week when you called in. Shuree was out of the office when you called dealing with a family emergency. We immediately took action and got it changed. You then called back after we had already made the correction and wanted to backdate a cancellation. We then told you that in order to backdate your policy that far that we had to have something showing when you moved so that we could submit it to underwriting and get the backdating approved and the refund issued. You then hung up on our receptionist and yelled at her to never call you again so then we also tried via text to relay the information. We still want to help you and even get you a refund but we have to have documentation to prove that you moved. Please send us the information so we can get it processed for you. We would love to correct the situation. We strive to be a blessing to those we serve. I’m sorry you had a bad experience but please let us correct it. "
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Bunny Henderson

December 9, 2024

5  out of  5
rating by Bunny Henderson
"I was very pleased with the assistance Michael Hartling provided in changing my auto and home policies. Being on a very fixed income I needed to find a better affordable policy arrangement. Michael was quick and thorough in responding to my requests. He was able to offer a policy that is well within my budget. Very much appreciated."
We responded:
"Awe thanks Bunny! We love hearing things like this about our team members! We are so thankful when we are able to help customers with their insurance needs, saving them money with better coverage is always our goal! "
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Jillian Ralls

October 23, 2024

5  out of  5
rating by Jillian Ralls
"Tara is awesome! She worked with my schedule to give me a quote, get payment and documents taken care of. Returning customer!"
We responded:
"Jillian! We are so glad to have you back! So happy that we could take care of you!"
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Darrin Nagel

October 16, 2024

5  out of  5
rating by Darrin Nagel
"Tara was excellent to work with. She made the whole process as painless as possible.!"
We responded:
"Hey Darrin thanks for leaving us a review! We were honored to be able to help you with your insurance needs! "
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Tammy Diaz

October 9, 2024

5  out of  5
rating by Tammy Diaz
"Love Tara Poslick at this office, I'm not always easy to put up with, and without meaning to be, I'm a little demanding even. They have went above and beyond for me, I absolutely appreciate it! Totally recommend 👌"
We responded:
"Hey Tammy! Thanks so much for leaving us a review! We are so blessed to be able to serve you! "
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Brysn Hunt

October 2, 2024

5  out of  5
rating by Brysn Hunt
"Shuree and Tara did an excellent job of providing me auto-insurance in a timely manner. From exchanging a few emails and one phone call, I had my policy started within a few days! Also, GREAT PEOPLE!"
We responded:
"Thank you, Brysn, for the kind review! So glad we could help you…we know how full your hands are right now so making this as easy as possible is the least we could do! "
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Cat

September 26, 2024

5  out of  5
rating by Cat
"very professional and the epitome of customer service! 10/10 will recommend to my friends and family!! Very impressed."
We responded:
"Thanks for the great review! Alex is a service master! "
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Maria Meza

September 25, 2024

5  out of  5
rating by Maria Meza
"The girls that work here they are always so nice and helpful it makes feel like hone"
We responded:
"Awe Maria! We love to hear review like this! We love having you as part of our State Farm family and love it when you come in to see us!"
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Preston smith

September 18, 2024

5  out of  5
rating by Preston smith
"Excellent price and service. They’ve always been diligent about helping me and answering my questions and getting the information I requested."
We responded:
"Thank you Preston! We definitely try to always get you what you need and answering any questions you may have. Our goal is always to make sure you know that you are important to us and we are here for you! "
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Paula Redding

September 10, 2024

5  out of  5
rating by Paula Redding
"These ladies know their stuff! I highly recommend this agency, they'll take good care of you!"
We responded:
"Paula...you are so sweet! Thank you for this review! Come in and see us anytime!"